WHOLESALE ONBOARDING

Thank you for supporting Big Spoon Roasters and our mission to change the world through delicious, nutritious food made without compromise. We’re excited to introduce our new and improved direct wholesale experience and website, which makes partnering with Big Spoon easier, more efficient, and more rewarding. With our new wholesale experience, you’ll enjoy:

  • Simplified online ordering for faster, more convenient purchasing

  • Access to order history and account details whenever you need them

  • Richer content and in-depth product information

  • Streamlined communication tools so you get support more quickly


Next Steps (Required):

  1. CLICK HERE to create an account in the new system. You must create a new account to continue placing orders. We promise it will be worth a few minutes of your time!

  2. Create the new account with the designated primary email address for your company.  If you would like to designate a different primary email address for your company (or would like to confirm which email address is set as the default), please reach out to orders@bigspoonroasters.com and we will be happy to assist. 

  3. Log into your account to access the wholesale website.

  4. If your company has multiple buyers, invite other users (buyers) to access your account.

    • From “My Account”, navigate to the "Company Users" section (at the bottom). From here, you can see all other active company users and invite other users to place orders under your account.

Please note the transition time: with the launch of our new wholesale website, our previous wholesale portal will no longer accept orders after September 4, 2026.

Thank you for taking the time to create your new account and explore our new wholesale website. These improvements are an investment in serving you better, and we’re excited to continue growing together. If you have questions, we’re here to help. Reach us at orders@bigspoonroasters.com or 919-245-8600.

Thank you again for being part of the Big Spoon community. We’re looking forward to all that is ahead together!